Total Crew Management

More than a solution, it's a new way of thinking

We take care of the entire crew management process, from recruitment and training to planning and execution.

Established in 2013, our total enterprise solution focuses on reversing traffic and optimizing the way airlines operate. This approach offers a comprehensive solution to access a global pool of qualified professionals, while unlocking efficiencies and flexibilities across the value chain. Total Crew Management™ is the perfect model for airlines aiming to enter new markets with a sustainable working model in place.

  • Well trained and service-oriented crew ensures high passenger satisfaction

  • High crew utilization

  • Efficient and high-quality recruitment and HR capabilities delivered locally

  • Optimization across the entire value chain

  • Increased predictability and flexibility

It not only prioritizes the well-being of your crew but also empowers your airline to optimize costs without compromising quality.  

Why Total Crew Management™

In the ever-evolving aviation industry, adaptability is key. Access to talent and maintaining workforce stability become paramount, mainly during economic downturns, and being able to do that with a sustainable working model in place is your competitive advantage.

Benefits

  • AAP Aviation takes full responsibility for your airline’s crew management process, from recruitment and training to planning and execution. With various bases around the globe, we know about local labor market and have collective agreements on pay and working conditions in a number of countries.

  • Through traffic-turnaround to foreign local bases, our model supports your airline on reversing traffic and shaping economic growth in the regions you operate.

  • Our Total Crew Management™ solution optimizes planning and execution of crew management, and enables your airline to benefit from pre-defined costs and fixed prices for each aircraft and each sector flown.

  • Our team of experts around the globe possesses local knowledge of the places, people and culture of the areas where we operate, and can access a pool of over 250,000 aviation professionals through our database. This gives your airline the opportunity to build on local expertise and utilize our economies of scale, while achieving the flexibility and agility you need to succeed.

The sustainable, compliant and cost-effective choice

By reversing traffic and employing people where they live, we are not only ensuring decent work opportunities for a diverse workforce, but also promoting economic growth and sustainable development both locally and globally.

In addition to that, AAP Aviation has built a strong relationship with various unions around the globe, being committed to maintaining high-quality standards and regulatory compliance while ensuring the well-being of aviation professionals. We place great importance on the value of collective bargaining and solid labor agreements (CBA and CLA), and focus on creating an environment that empowers our team members to create a sustainable and successful career path. 

AAP Aviation & Finnair

AAP Aviation has since 2014 provided Total Crew Management services to Finnair on their routes from Singapore and Hong Kong to Helsinki, and since 2019 managing Finnair’s operations out of Delhi and Mumbai, India as well as from Stockholm and Copenhagen to both the US and Doha, and cooperations from Singapore and Thailand to Sydney, Australia. Today we provide approximately 25% of Finnair’s crew worldwide.

“Finnair has been agile in response to geopolitical unrest, where we have built a geographically more balanced network and managed to engage in new innovative collaborations. AAP Aviation has been a valued partner in this and in our strategy to restore profitability”.


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Sami Rolig, Vice President, Inflight Experience at Finnair.

Get in touch

Embrace the model that not only adapts to industry changes but also leads the way in sustainability, compliance, and employee well-being.

Contact our team for a free consultation.